Refund Policy

This Refund Policy explains how refunds are handled for investments made through Bond Investment.

Investment payments

Once an investment is successfully activated and payment is confirmed, the invested amount is generally non-refundable, except where required by applicable law or where Bond Investment expressly approves a refund.

Failed or incomplete payments

If a payment fails, is cancelled before confirmation, or is not completed, no investment is activated and no charge should remain against your account. If an amount is deducted in error, please contact support with your payment reference.

Premature withdrawal

If you request withdrawal before maturity, any payout is subject to the platform’s withdrawal rules, tenure conditions, and applicable deduction charges. This is not treated as a full refund of the original investment amount.

How to raise a refund request

To request a review for a refund or payment issue, contact our support team with your registered details, investment/transaction reference, and payment proof.

Email: support@bondinvestment.com